Privacy Policy

Last updated: October 3, 2026

Scarlight X ("we," "us," "our") runs the online store at scarlightx.com (the "Site"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.

Information we collect

Contact and order details: your name, email address, shipping and billing address, phone number (if provided), and what you ordered.
Payment information: payments are processed by Shopify and its payment providers. We never see or store your full card number.
Account details: if you create a customer account.
Messages: anything you send us through the contact form or by email.
Device and usage information: such as IP address, browser and device type, pages viewed, and how you arrived at the Site, collected automatically through cookies and similar technologies.

How we use your information

To process, make and deliver your order
To send order confirmations, shipping updates and customer support replies
To answer your questions and handle reprint or refund requests
To run, secure and improve the Site, and to help prevent fraud
To send marketing emails, only if you've opted in. You can unsubscribe at any time using the link in any marketing email.
To comply with legal obligations

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the store:

Shopify, which hosts our store and handles checkout and order management
Our production partners, which receive your name, shipping address and order details so they can make and ship your items
Payment processors (such as Shopify Payments, PayPal or others offered at checkout) to process your payment
Shipping carriers, to deliver your package
Email and analytics tools we use to run the store
Authorities or professional advisors when required by law or to protect our rights

These providers have their own privacy policies explaining how they handle information.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the Site. Some cookies are required for checkout to work. You can manage cookies in your browser settings and through any cookie banner shown on the Site, but blocking some cookies may affect how the Site works. For more details, see our Cookie Policy.

How long we keep information

We keep order records for as long as needed to fulfill orders, handle claims, and meet tax and legal requirements. Other information is kept only as long as it's useful for the purposes above.

Your rights

Depending on where you live, you may have the right to:

Know what personal information we have about you and get a copy
Ask us to correct or delete your personal information
Opt out of marketing emails
Opt out of the "sale" or "sharing" of personal information for targeted advertising

California residents (CCPA/CPRA): you have the rights to know, delete, correct, and opt out of the sale or sharing of your personal information, and we won't discriminate against you for using these rights. We do not sell personal information for money. You can use our Your Privacy Choices page to opt out of data sharing for advertising.

EEA and UK visitors: we process your information to fulfill your order (contract), to send marketing you've agreed to (consent), and to run and secure our store (legitimate interests). You can also contact your local data protection authority.

To make a request, email designer@scarlightx.com. We may need to verify your identity before responding.

Children

The Site isn't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.

International visitors

We're based in the United States. Your information may be processed in the US and in other countries where our service providers and print partners operate.

Security

We rely on Shopify's secure platform and take reasonable steps to protect your information, but no website or online transmission is completely secure.